Terms of Service
The master account agreement. Every other policy page on pasjudi defers to it where wording overlaps, and we cross-reference clauses by number rather than rewording them in two places.
LEGAL REFERENCE
Legal Posture for the pasjudi Lobby
This is where we keep the legal side of pasjudi tidy. Open an account and the lobby is yours in seconds, but the terms governing that account, our...
Policy hubAccount termsIndonesia scopePlain-English wordingUpdated quarterly
Jurisdiction, Account Terms and Policy Scope
Access to pasjudi is offered where local law permits, and the account you open is governed by the terms posted on this page at the moment you sign in. We operate inside supported regions across Indonesia, and we ask you to confirm your eligibility before you fund the wallet. Our policies cover identity checks, account closure, dispute handling and how we treat
the data you share when you register. If wording shifts because regulations move, we date the change at the top of the document and keep the previous text on file so you can see what was in force when your account was opened. Read carefully; questions are welcome through the contact paths listed below.
Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.
REVIEW SIGNALS
How We Keep Policy Pages Honest
Dated revisions
Every clause carries a revision date so you can see exactly when wording last moved. Older versions stay archived on the legal desk and we can send the prior text on request when an account dispute touches a changed clause.
Plain-English drafting
We draft in Indonesian-friendly English and avoid courtroom jargon where a normal sentence works. If a term is technical, we define it inline rather than dumping you into a glossary at the foot of the page.
Internal legal review
Our in-house counsel signs off every clause before it goes live. Drafts move through a checklist covering Indonesia consumer expectations, payment-handling rules and the dispute paths we've committed to in writing.
External counsel sweeps
Twice a year we ask outside counsel to sweep the policy stack for drift. Their notes are folded into the next revision cycle and summarised in the change log so you can see what shifted and why.
Account-history retention
Your account history is retained per the schedule in our data clause, which lets us reconstruct any disputed round, deposit or withdrawal. That retention window is published, not buried, and it's referenced in the legal desk replies.
Clear escalation ladder
If a first reply doesn't settle the question, the ladder up to senior review is printed in the policy itself. You shouldn't have to guess who handles what; the names and timelines are written into the document.
PLATFORM COMPARISON
Consistency Across Our Policy Pages
Privacy Policy
Covers what we collect, why, and how long we keep it. The retention windows quoted here match the ones in the legal notice exactly, with no gap between the two documents.
Cookie Notice
Lists the cookies the lobby sets and the purpose of each one. Categories mirror the consent prompt you see on first visit so the wording lines up end to end.
AML Statement
Explains the identity and source-of-funds checks we run. Thresholds quoted here are the same ones our payment screens enforce, kept in sync through quarterly review.
Complaints Policy
Sets out the escalation ladder, response windows and what counts as a final reply. The contact addresses match those printed in the support section above.
Account Closure
Walks through closure on request and closure for cause. Wording aligns with the Terms of Service so you can read either page and reach the same conclusion.
Promotions Terms
Each promo carries its own short terms, but the umbrella rules — eligibility, abuse clauses, forfeit conditions — are pinned to this legal page so nothing contradicts.
AT A GLANCE
What Defines Our Policy Layout
01
Clause numbering
Every paragraph is numbered so the legal desk and our chat agents can point you straight to the line in question. No more 'see the third paragraph under the fourth heading' when a quick reference does the job.
02
Change log header
The top of the page carries a dated change log. You can see at a glance which clause moved, when it moved, and a one-line summary of why before you read the body of the document.
03
Inline definitions
Where a term has a specific meaning on pasjudi, we define it the first time it appears. The definition sits in the same paragraph rather than being parked in a separate glossary you have to scroll for.
04
Cross-reference links
Clauses that touch other policies link straight through. You can jump from the legal notice to privacy, complaints or AML wording without leaving the tab and losing your place on the page.
05
Print-friendly view
A print toggle lays the document out for paper or PDF capture. Useful when you want a copy for your records before opening the account or when a clause matters to a longer conversation.
06
Mobile-first layout
The page is built for phone reading first. Headings are tappable, paragraphs are short enough to scan on a commute, and the navigation jumps live in a fixed bar at the foot of the screen.
Common Questions About Our Legal Pages
The version dated and posted on the day you signed in to fund or play. We keep prior versions on file at the legal desk, so any dispute is judged against the wording that was actually live when the action happened.
Email the legal desk or open in-lobby chat and ask for the policy team. Reference your account ID and the clause you're asking about, and a written reply will arrive within two working days at the latest.
We serve supported regions across Indonesia where local law permits account opening and play. Eligibility is confirmed during registration, and access can be paused if your circumstances change in a way that affects that confirmation later on.
We review the full stack quarterly and after any external counsel sweep. Small wording fixes happen as needed; substantive changes are flagged in the change log at the top with a dated summary you can read first.
Yes. Email the legal desk with your account reference and the date you need, and we'll send the archived text. This matters most when a dispute touches a clause that has since been redrafted or renumbered.
It covers the umbrella rules — eligibility, abuse, forfeit. Each promo carries its own short terms inside the promo board, but those short terms always defer to the legal page where the two might appear to conflict.
Closure on request is handled per the account closure policy linked above. Pending balances are settled to your DANA, OVO, GoPay or QRIS reference, and your record is retained for the period quoted in the privacy clause.